Social Concept

As a responsible gambling provider, player protection is an important concern for us. It is implemented as an integral part of our offering and practised by trained employees as part of their work.

At Casino Admiral we are pleased to have satisfied guests who experience the excitement of play as enjoyment and not as a burden. Excessive gambling can become a burden and, in the worst case, lead to gambling addiction. To prevent this from happening, a comprehensive Social Concept is integrated into all our work processes.

Specially trained employees in all areas of the casino recognise the symptoms of problematic gambling behaviour. Our managers, who are present in gaming operations every day, can step in immediately to help and take the right measures for those affected. Naturally, we are also there for you at any time if you wish to approach us about your gambling behaviour. In addition to comprehensive counselling, there are the options of a gaming ban and a visit agreement. Furthermore, we work with the most renowned counselling centres.

Help & support for families and friends

Are you worried about the gambling behaviour of someone close to you? Please do not hesitate to contact us. You may likewise approach us at any time and draw our attention to the person’s changed behaviour. We are at your side at any time with competence and understanding. Family and friends who are worried about someone close to them may also contact one of the external counselling and support centres at any time.

You can find all information on player protection here.

Here you can take a test online, the result of which can help you assess whether you are at risk.